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How to choose the right incense sticks?When an incense stick is burned, it releases smoke, which we inhale, therefore it is always recommended to buy an incense stick from a good brand which does not use chemicals and the fragrance which soothe ones nerves .
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Does Causha products contain chemicals?No, incense sticks are made of only aromatic biotic materials, which release fragrant smoke when burned. Fragrance oil, essential oil, and base oil are the major components of incense sticks. We follow standard industrial norms for manufacturing techniques.
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How do I cancel my Order?You can cancel an order, that has not yet been shipped, from "My Orders" or "Track Order" sections of our website. Or, you can send a request to (email id) or call our at (Mobile Number ). After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable.
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What are the payment options?You can choose to pay via Cash on delivery, UPI, Wallet or Debit Cards.
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How can I track the status of my order?You will receive messages on your registered mobile number and email about the status of your order. You can also check it on our website under “My Order” section. Once you order on our website, you will receive message about the order confirmation and the expected delivery date of your order, along with tracking link. You can anytime track the order status.
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What are the different products that CAUSHA sell?As of now we are manufacturing, handcrafted incense sticks, dhoop, sambrani cups & hand-rolled long & round cotton wicks. We will soon introduce the entire range of puja products, puka kit and gift packs.
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Can I return my product?We aim at making sure that our products are loved by our clients, but if you feel like returning an order, we’re happy to help. Just email us directly and we’ll take you through the process.
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How long will it take to get my order?It depends on your location. After the order is placed it generally takes 5-7 business days to arrive. Overseas deliveries can take any where between 7-16 days. Delivery details will be provided in your confirmation email.
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What are some safety tips for Causha incense products burning?Lit an incense stick in an open/well ventilated space and avoid placing it under a shelf. Put out the incense as soon as you leave the room. Avoid falling asleep with the incense still burning. Keep the room well-ventilated at all times. The smoke may saturate the air very fast and cause nausea and headaches. Avoid using an incense you don’t know anything about or doesn’t seem trustworthy. Do not burn incense near a child younger than 6 months old. Some materials may cause respiratory problem. Avoid burning incense around sensitive or asthmatic people. Pregnant women should also use it carefully. Don’t handle an incense burner while the incense is burning. Keep all burning incense away from kids, pets, and fabrics
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For what purposes incense sticks can be used?Incense sticks or agarbatti release fragrant smoke when burned. They are used during meditation, yoga, aromatherapy, spiritual ceremonies, smudging etc. They are also used as room freshener or mosquito repellent. Incense sticks, when burned give After inflaming incense sticks we get a clean-smelling, hygiene, sweetened air rooms, and bathrooms. Then incense sticks aromas are used in religious and public ceremonies. They're also believed to have romance-inspiring aroma's.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
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How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
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Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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