Question 1

Does Causha products contain chemicals?

Accepted Answer

No, incense sticks are made of only aromatic biotic materials, which release fragrant smoke when burned. Fragrance oil, essential oil, and base oil are the major components of incense sticks. We follow standard industrial norms for manufacturing techniques.

Question 2

What are the different products that CAUSHA sell?

Accepted Answer

As of now we are manufacturing, handcrafted incense sticks, dhoop, sambrani cups & hand-rolled long & round cotton wicks. We will soon introduce the entire range of puja products, puka kit and gift packs.

Question 3

How to choose the right incense sticks?

Accepted Answer

When an incense stick is burned, it releases smoke, which we inhale, therefore it is always recommended to buy an incense stick from a good brand which does not use chemicals and the fragrance which soothe ones nerves .

Question 4

For what purposes incense sticks can be used?

Accepted Answer

Incense sticks or agarbatti release fragrant smoke when burned. They are used during meditation, yoga, aromatherapy, spiritual ceremonies, smudging etc. They are also used as room freshener or mosquito repellent. Incense sticks, when burned give After inflaming incense sticks we get a clean-smelling, hygiene, sweetened air rooms, and bathrooms. Then incense sticks aromas are used in religious and public ceremonies. They're also believed to have romance-inspiring aroma's.

Question 5

What are some safety tips for Causha incense products burning?

Accepted Answer

Lit an incense stick in an open/well ventilated space and avoid placing it under a shelf.
Put out the incense as soon as you leave the room.
Avoid falling asleep with the incense still burning.
Keep the room well-ventilated at all times. The smoke may saturate the air very fast and cause nausea and headaches.
Avoid using an incense you don’t know anything about or doesn’t seem trustworthy.
Do not burn incense near a child younger than 6 months old. Some materials may cause respiratory problem.
Avoid burning incense around sensitive or asthmatic people. Pregnant women should also use it carefully.
Don’t handle an incense burner while the incense is burning.
Keep all burning incense away from kids, pets, and fabrics

Question 6

How long will it take to get my order?

Accepted Answer

It depends on your location. After the order is placed it generally takes 5-7 business days to arrive. Overseas deliveries can take any where between 7-16 days. Delivery details will be provided in your confirmation email.

Question 7

Can I return my product?

Accepted Answer

We aim at making sure that our products are loved by our clients, but if you feel like returning an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Question 8

How do I cancel my Order?

Accepted Answer

You can cancel an order, that has not yet been shipped, from "My Orders" or "Track Order" sections of our website. Or, you can send a request to (email id) or call our at (Mobile Number ). After order has been shipped, it cannot be cancelled and the return policy mentioned below is applicable.

Question 9

How can I track the status of my order?

Accepted Answer

You will receive messages on your registered mobile number and email about the status of your order. You can also check it on our website under “My Order” section. Once you order on our website, you will receive message about the order confirmation and the expected delivery date of your order, along with tracking link. You can anytime track the order status.

Question 10

What are the payment options?

Accepted Answer

You can choose to pay via Cash on delivery, UPI, Wallet or Debit Cards.

Causha

Preserving Heritage, Exclusively Handcrafted Puja Products

Frequently asked questions