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Refund Policy

Last updated December 01, 2023

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. Please see below for more information on our return Policy.

RETURNS

All returns must be postmarked with three (3) days from the date of receipt. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at caushaproducts@gmail.com to obtain a Return Merchandise Authorization (RMA) form. After receiving a RMA form, place the item securely in its original packaging and include your proof of purchase and RMA form, then mail your return to the following address.

Melea Outsourcing Services Pvt. LTD.

Attn: Return Department

RMA#

Suite No. 226, DLF Galleria, District Centre,

Mayur Place, Mayur Vihar,

New Delhi, Delhi-110091 India

Please note you will be responsible for al return shipping charges. We strongly recommend that you use a trackable method to mail your return. You may also use the prepaid shipping; in such cases no amount will be deducted from your return to cover shipping charges.

REFUNDS

After receiving your return and inspecting the condition of your item, we will proceed your exchange, please allow at least fifteen (15) days from the receipt of your item to process your exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

For defected or damaged products, please contact us at on the same day of delivery with clear pictures of the damaged product at the contact details below to arrange a refund or exchange.

Please Note:

  • Sale Items are FINAL SALE and cannot be returned

  • “Guidelines for REFUNDING and Online Purchase

    • Ensure the picture is in its original packaging and condition.

    • Email the reason for returning the product

    • On receiving Return Merchandise Authorization (RMA) print and attach the same with the package

    • Book prepaid shipping, ship package on the above-mentioned address on or before the third (3) day you received the delivery.

    • Await confirmation of receipt and processing of your return.
      Review the seller’s return policy for any specific instructions or conditions.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

011 450 601 83

caushaproducts@gmail.com

This return policy was created by Melea Outsourcing Services Private Limited to manage its online sales return.

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