Terms & Conditions
INTRODUCTION
This website, i.e. https://www.causha.com (“Website”) is operated by Melea Outsourcing Services Pvt Ltd, a company incorporated and existing under the Companies Act, 2013 and having its registered office at Suite No.226, DLF Galleria, District Centre, Mayur Place, Mayur Vihar, New Delhi 110 091 India.
These terms of use (“Terms”) govern the terms of usage of our Website. These Terms constitute an electronic document published in accordance with the provisions of the Information Technology Act, 2000 (“Act”) and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (“Rules”), as amended from time to time.
Accessing, Browsing or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.
Eligibility And Consent
Use of the Causha.com website is available only to persons who can form legally binding contracts under Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. are not eligible to use the www.causha.com. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the www.causha.com and shall not transact or use www.causha.com website.
Your Account and Registration Obligations
If you use Causha.com, you shall be responsible for maintaining the confidentiality of your User ID and Password and you shall be responsible for all activities that occur under your User ID and Password. You agree that if you provide any information that is untrue, inaccurate, not current or incomplete or Causha.com has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the this Terms and Conditions, Causha.com has the right to indefinitely suspend or terminate or block access of your membership with Causha.com and refuse to provide you with access to the Website
Communications
You agree, undertake and confirm that your use of Causha.com shall be strictly governed by the following binding principles:
a. You shall not host, display, upload, modify, publish, transmit, update or share any information:
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b. You shall not attempt to gain unauthorized access to any portion or feature of Causha.com website, or any other systems or networks connected to Causha.com website or to any Causha.com ‘s server, computer, network, or to any of the services offered on or through Causha.com, by hacking, password “mining” or any other illegitimate means.
c. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the Website or any transaction being conducted on the Website, or with any other person’s use of the Website.
d. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of Causha.com or others.
e. Causha.com reserves the right, but has no obligation, to monitor the materials posted on the website. Causha.com shall have the right to remove or edit any Content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms and Conditions.
Contents Posted on Site
All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork and computer code (collectively, “Content”), including but not limited to the design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Causha.com is owned, controlled or licensed by or to Causha.com, and is protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Disclaimer of Warranties and Liability
Causha.com will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with, Causha.com website. Causha.com does not warrant that this site; information, content, materials, product (including software) or services included on or otherwise made available to you through Causha.com website; their servers; or electronic communication sent from Causha.com are free of viruses or other harmful components.
All the products sold on Causha.com are governed by different state laws and if Causha.com is unable to deliver such products due to implications of different state laws, Causha.com will return or will give credit for the amount received by Causha.com from the sale of such product that could not be delivered to you
Services
Payment
All payments made against the purchases/services on Causha.com by you shall be compulsorily in Indian Rupees acceptable by the scheduled banks in India. Causha.com does not accept any other form of currency with respect to the purchases made on Causha.com
Breach
Without limiting other remedies, Causha.com may limit your activity, immediately remove your information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Causha.com website in the event, but not limited to:
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If you breach the Terms and Conditions or Privacy Policy or other rules and policies, if any;
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If Causha.com is unable to verify or authenticate any information you provide; or
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If it is believed that your actions may cause legal liability for you, other Users or Causha.com. it may at any time at its sole discretion reinstate suspended Users.
Indemnity
You shall indemnify and hold harmless Causha.com its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms and Conditions, privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights of a third party.
Fraudulent /Declined Transactions
Causha.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. Causha.com reserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.
Risk of loss
All items purchased from Causha.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Product Description
Causha.com tries to be as accurate as possible. However, it does not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Causha.com itself is not as described, your sole remedy is to return it in unused condition.
Pricing/Typographical error
Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at the discretion of Causha.com
Returns / Replacement
Considering the nature of products that are on offer on the website, Causha.com does not offer return of the products once the order is accepted via e mail to your valid e mail Id,
Causha.com offers you a replacement of goods purchased on Causha.com which means that you can ask for replacement of the product/s subject to following terms and conditions:
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You can ask for replacement of product/s within 15 days of product delivery to you in case of any defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.
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Replacement is offered for the product/s sold by Causha.com ONLY.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement if:
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Any product that exhibits physical damage to the box or to the product;
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Any product without a valid, readable, un-tampered serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number;
Disclaimer
Due to continuous improvements in product quality, the actual item/product may occasionally differ from that illustrated or specified.
Not responsible for any omissions, typographical errors of descriptions and/or prices.
Cancellation of order
Causha.com reserves the right to cancel any order without any explanation for doing so, under situation where Causha.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the Causha.com policy or for any other reason. However, Causha.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in a reasonable time.
Refund of Order
For delivered orders, Causha.com will offer a refund of product value in case of manufacturing defect or damage due to transit or wrong product received. Decision of Causha.com is final and binding in this matter. Charges incurred in the order (shipping fee/ packaging charge/cash on delivery charge/bank charge) do not qualify for refunds.
Cancellations by the Customer
In case we receive a cancellation request and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders. In case of customized products, no cancellations are allowed once the ordered item has been taken up for production. The customer agrees not to dispute the decision made by Causha.com and accept Causha.com decision regarding the cancellation.
Limitation of Liability
In no event shall Causha.com be liable for any lost profits or special, incidental, indirect, exemplary or consequential damages of any kind including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses in connection with this agreement, even if Causha.com has been informed in advance of the possibility of such damages.